JEEMAC Coaching respects your privacy and is committed to protecting your personal information. This Privacy Policy outlines how we collect, use, share, and safeguard your data when you use our website, mobile application, or enroll in our programs for IIT-JEE, NEET, or UPSC preparation.
1. Information We Collect
1.1. Personal Information:
Name, date of birth, gender, and contact details (email address, phone number).
Academic details (previous grades, school/college, and exam scores).
Address and location details for offline courses or correspondence.
1.2. Payment Information:
Billing details, transaction history, and payment modes for fee processing.
1.3. Usage Data:
Information about your interactions with our website or application, such as IP address, device type, browser, and cookies.
1.4. Optional Information:
Feedback, survey responses, and reviews shared by you voluntarily.
2. How We Use Your Information
We use the collected information for the following purposes:
2.1. To process your registration, admission, and payments.
2.2. To provide academic services, including classes, study materials, and performance reports.
2.3. To send you important updates about classes, test schedules, and announcements.
2.4. To analyze student performance and improve our courses.
2.5. To offer promotional information, discounts, and course recommendations (with your consent).
2.6. To comply with legal obligations or respond to legal requests.
3. Sharing of Information
We may share your information only in the following scenarios:
3.1. With Service Providers:
Payment gateways, technical support, or third-party platforms assisting in course delivery.
3.2. With Guardians/Parents:
Progress reports and attendance details shared with registered guardians (for minor students).
3.3. Legal Compliance:
When required by law, government authorities, or to prevent fraud or security risks.
4. Data Security
4.1. We implement robust security measures, including encryption, firewalls, and access controls, to protect your personal information.
4.2. While we strive to secure your data, no system is completely foolproof. Users are encouraged to safeguard their login credentials.
5. Cookies and Tracking Technologies
5.1. Our website and app use cookies to improve user experience, analyze usage patterns, and deliver customized content.
5.2. You can control cookie preferences through your browser settings. Disabling cookies may limit some functionalities.
6. Data Retention
6.1. We retain personal information for as long as necessary to fulfill the purposes outlined in this policy or as required by law.
6.2. Users may request data deletion, subject to applicable legal or contractual obligations.
7. User Rights
As a user, you have the following rights:
7.1. Access and update your personal information through your account.
7.2. Request correction of inaccuracies or deletion of your data.
7.3. Opt out of promotional communications at any time.
7.4. Withdraw consent where processing is based on consent, without affecting the legality of prior processing.
8. Privacy for Children
8.1. JEEMAC does not knowingly collect personal information from individuals under 13 years of age without parental consent.
8.2. Guardians of minor students enrolling in our programs are required to provide consent for data collection and use.
9. Third-Party Links
Our website or app may contain links to third-party sites or services. JEEMAC is not responsible for the privacy practices of external platforms.
10. Changes to This Privacy Policy
10.1. JEEMAC reserves the right to update this policy at any time.
10.2. Any significant changes will be communicated via email or highlighted on our website or app.